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Frequently Asked Questions

Trust & Security

Does SysPulse access or upload my personal files?

No. SysPulse only watches system metadata—process names, USB events, and resource usage. It never opens, reads, or uploads any of your personal files.

Is SysPulse open source?

No. SysPulse is a commercial product built by a solo developer. Keeping the source code proprietary helps protect the license system and prevents unauthorized redistribution.

Technical Performance

Does SysPulse require an internet connection?

SysPulse requires an active internet connection each time it is launched to verify the license. This verification is required even if the license was successfully verified during a previous launch. Once license verification is completed, SysPulse monitoring runs locally on your PC. However, an internet connection is required for Telegram alerts to be delivered.

How much RAM does SysPulse use?

SysPulse is built to be extremely lightweight. Idle RAM usage stays under 30 MB, and CPU usage is negligible during normal operation. It is designed to run quietly in the system tray without impacting your workflow.

Does SysPulse affect gaming or video editing performance?

No. Because SysPulse only polls system events at configurable intervals and does not perform real-time file scanning, it has no noticeable impact on gaming, video editing, or other resource-intensive tasks.

Which Windows versions are supported?

SysPulse is fully compatible with Windows 10 and Windows 11 (64-bit editions). Older versions of Windows are not supported.

License & Purchase

Can I use my license on multiple machines?

No. Each license is locked to a single machine using a hardware ID (HWID). Once activated, the license cannot be used on another PC. This policy helps keep the price fair for everyone. If you need to move your license to a new machine—for example, after a hardware upgrade or a clean Windows installation—contact support and we will help you transfer it.

Is there a free trial?

SysPulse does not currently offer a free trial. Instead, every purchase is covered by a 7-day money-back guarantee. If the tool does not meet your expectations, you can request a full refund within 7 days of purchase.

What payment methods are accepted?

Currently, we accept cryptocurrency payments through our secure payment gateway. When you proceed to checkout, you'll see the available cryptocurrencies and supported networks, and you can choose whichever option is most convenient for you.

Daily Usage

Can I whitelist trusted programs?

Yes. SysPulse includes a built-in whitelist feature. You can add trusted process names (e.g., "chrome.exe", "spotify.exe") to the configuration file. Once whitelisted, those programs will no longer trigger alerts.

Can I disable specific monitoring features?

Yes. Through the configuration file, you can enable or disable monitoring for specific events: new processes, USB connections, startup changes, and CPU/RAM thresholds.

Does SysPulse support other notification channels besides Telegram?

Telegram is currently the only supported notification channel. It was chosen for its speed, security, and ease of setup.

Support & Refunds

What is your refund policy?

Every purchase is covered by a 7-day money-back guarantee. If SysPulse does not work as described or you are unsatisfied for any reason, contact us within 7 days and we will issue a full refund.

How can I contact support?

You can reach support via email at darkssel@proton.me. We aim to respond within 24 hours. Please include your license key and a brief description of the problem.

Will SysPulse receive updates?

Yes. SysPulse is maintained to keep it reliable and compatible with the Windows environment and required services. Updates may include critical compatibility improvements, bug fixes, and maintenance updates when needed. There are no recurring fees for these updates. SysPulse is built as a long-term product.